Refund and Returns Policy

Thank you for purchasing digital products and subscriptions from HEALING SPACE HEALTHCARE PRIVATE LIMITED. We strive to ensure you have a satisfying experience. Please review our refund policy below to understand your options in case you need to request a refund.

1. Eligibility for Refunds

We offer a 7-day refund policy on all digital products and subscriptions purchased directly through our website. If you are not satisfied with your purchase, you may request a refund within 7 days of the purchase date.
Refunds are not applicable after 7 days from the date of purchase. We encourage you to reach out promptly if you experience any issues.

2. How to Request a Refund

To request a refund, please contact our support team by emailing us at support@proparent.org.
Include your purchase details (such as order number, date of purchase, and product name) to help us process your request efficiently.

3. Non-Refundable Circumstances

Refunds are not available after the 7-day eligibility period has passed.
Since our products are digital, they are considered used after download or access, and any use of the product beyond the refund window may void refund eligibility.

4. Processing Time

Refunds will be processed within 5-10 business days after approval. Funds will be credited back to the original payment method used at the time of purchase.
Please note that processing times may vary depending on your financial institution.

5. Global Customers

As our products are accessible globally, this refund policy applies to all customers regardless of their location. If local regulations provide additional rights, we will comply with those as required.

Questions?

If you have any questions or need further assistance, please contact us at support@proparent.org. We are here to help!