Refunds Policy
1. Payment & Refund Policy
ProParent Power Hour
- Refund requests for ProParent Power Hour must be submitted within 24 hours of purchase and are subject to review by the ProParent team.
- Refunds will only be approved if the content has not been accessed and other conditions are met.
- If approved, refunds will be processed within 7 working days.
ProParent Premium
- Payments for ProParent Premium are non-refundable.
2. Refund Rejection Criteria
Refund requests for ProParent Power Hour may be rejected if:
- The user has accessed the content or community.
- The refund request is submitted beyond 24 hours after purchase.
- The refund request is found to be fraudulent, incomplete, or misleading.